A: Yes. We ensure your 100% confidentiality. We do not request any personal information from our customers, neither shall we disclose your payment account to a third party under any circumstances.
A: We have server platforms in 3 locations: Netherlands, Switzerland and Malaysia.
A: No! Our company is registered in Panama, and we have offices worldwide outside the U.S.
1) We have multiple 10Gbps connections in the Netherlands Datacenter. Servers are supplied with 100 Mbit network ports by default. 1Gb is also possible. This is a premium high-speed network with outstanding connection to every part of the world. If your business relies on speed a lot, this is the best option.
2) In Malaysia, we have servers with 100 Mbit connections, the real connection speed there is not less than 10Mbit. This is a reliable and stable network, but it's not high-speed.
3) In Switzerland we have the same quality network as in the Netherlands + DDOS protection. If you want to order server in this location, please, contact us first at [email protected]
A: We do offer private domain registration. Your domain WHOIS will be protected with 2-layer privacy protection.
A: Sure. Just place an order for domain transfer here and we will arrange everything. The domain transfer process can take up to 7 days.
A: If you have cPanel on your current hosting our support team can transfer your sites to the new server at a modest fee of $50. If you do not have cPanel please, contact our sales team at [email protected], and they will estimate the transfer costs.
A: The DNS information will be sent to you in the web activation e-mail shortly after you have signed up for one of our plans. This e-mail will provide all detailed information on your account.
A: Emergency support is available 24/7. SLA average response time is 12 minutes. Average resolution time is 30 minutes.
A: All payments are handled automatically via Bitcoin, Credit/Debit Cards and PayPal.
A: This is optional. We will check with you whether you would like to register your new SSL to your own physical/virtual address or to our virtual address.
A: 1-12 hours.