Q: Is my privacy safe with YoHOST?

A: Yes. We ensure your 100% confidentiality. We do not request any personal information from our customers, neither shall we disclose your payment account to a third party under any circumstances.

Q: What web content can I host at YoHOST?

A: You are free to host any sort of web content as long as it is in compliance with our Terms of Use.

Q: Where are your servers located?

A: We have server platforms in 3 locations: Netherlands, Switzerland and Malaysia.

Q: Are you a U.S. company?

A: No! Our company is registered in Panama, and we have offices worldwide outside the U.S.

Q: How good is YoHOST.ORG connection speed?


1) We have multiple 10Gbps connections in the Netherlands Datacenter. Servers are supplied with 100 Mbit network ports by default. 1Gb is also possible. This is a premium high-speed network with outstanding connection to every part of the world. If your business relies on speed a lot, this is the best option.

2) In Malaysia, we have servers with 100 Mbit connections, the real connection speed there is not less than 10Mbit. This is a reliable and stable network, but it's not high-speed.

3) In Switzerland we have the same quality network as in the Netherlands + DDOS protection. If you want to order server in this location, please, contact us first at [email protected]

Q: Do you handle domain registration?

A: We do offer private domain registration. Your domain WHOIS will be protected with 2-layer privacy protection.

Q: Can you help me transfer my domain to your private zone?

A: Sure. Just place an order for domain transfer here and we will arrange everything. The domain transfer process can take up to 7 days.

Q: Will you help me transfer my site(s) from my present hosting company?

A: If you have cPanel on your current hosting our support team can transfer your sites to the new server at a modest fee of $50. If you do not have cPanel please, contact our sales team at [email protected], and they will estimate the transfer costs.

Q: What is YoHOST's DNS information?

A: The DNS information will be sent to you in the web activation e-mail shortly after you have signed up for one of our plans. This e-mail will provide all detailed information on your account.

Q: How good is your service and technical support?

A: Emergency support is available 24/7. SLA average response time is 12 minutes. Average resolution time is 30 minutes.

Q: How is billing handled?

A: All payments are handled automatically via Bitcoin, Credit/Debit Cards and PayPal.

Q: Will I need to provide my full address if I order anonymous SSL?

A: This is optional. We will check with you whether you would like to register your new SSL to your own physical/virtual address or to our virtual address.

Q: How long does it usually take to setup new SSL?

A: 1-12 hours.

Q: Will I need to fax or mail any documentation for SSL?

A: No.

Please, do not hesitate to contact us at [email protected] if you have any further questions.