Q: Is my privacy safe with YoHOST?
A: Yes. We ensure your 100% confidentiality. We do not request any personal information from our customers, neither shall we disclose your payment account to a third party under any circumstances.
Q: What web content can I host at YoHOST?
Q: Where are your servers located?
A: We have server platforms in 3 locations: Netherlands, Switzerland and Malaysia.
Q: Are you a U.S. company?
A: No! Our company is registered in Panama and we have offices worldwide outside the U.S.
Q: How good is YoHOST.ORG connection speed?
Q: Do you handle domain registration?
A: We do offer private domain registration. Your domain WHOIS will be protected with 2-layer privacy protection.
Q: Can you help me transfer my domain to your private zone?
A: Sure. Just place an order for domain transfer here and we will arrange everything. The domain transfer process can take up to 7 days.
Q: Will you help me transfer my site(s) from my present hosting company?
A: If you have cPanel on your current hosting our support team can transfer your sites to the new server at a modest fee of $50. If you do not have cPanel, please, contact our sales team and they will estimate the transfer costs.
Q: What is YoHOST's DNS information?
A: The DNS information will be sent to you in the web activation e-mail shortly after you have signed up for one of our plans. This e-mail will provide all detailed information on your account.
Q: How good is your service and technical support?
A: We have 24/7 engineers to monitor for urgent issues. Our General Support and Sales working hours are 10 a.m - 8 p.m Monday - Friday and 12 p.m - 3 p.m on Saturdays and Sundays.
Q: How long does it usually take to set up a new account?
Q: How is billing handled?
A: All payments are handled automatically via PayPal, Liberty Reserve, WebMoney and Credit Cards.
Q: Will I need to provide my full address if I order anonymous SSL?
A: This is optional. We will check with you whether you would like to register your new SSL to your own physical/virtual address or to our virtual address.
Q: How long does it usually take to setup new SSL?
A: 1-12 hours.
Q: Will I need to fax or mail any documentation for SSL?
Please, do not hesitate to contact us at [email protected] if you have any further questions.