What are anonymous hosting and anonymous domain name?

When someone gets interested in finding out what hosting company hosts a particular project and who owns a particular domain, they usually turn to services like AllWhoIs.com Typing in your domain name, they instantly retrieve information about who you are and where you host. If you violate certain copyright laws, for example, your hosting company will suspend your account once they receive a letter from an affected party. Anonymous hosting is a real obstacle in the way of curious minds. Now, when they type in your domain name in the WhoIs lookup service, they get NO information about where you host. In addition, if your domain name has been privately registered, they have virtually no means to reach you because the domain is registered to a third party that is beyond the reach of virtually any government or law enforcement agency.

What servers do you use?

We use state-of-the-art Xeon servers that conform to the ISO9002 standard.

How is YoHOST connected to the Internet?

1GB Backbone connection to international links. Multiple uplinks with 100 mbps in the data center. Network bandwidth is uncapped and has unlimited scalable capacity.

Where may I check out YoHOST's uptime?

We have several monitoring services. You may want to check out this one, for example.

Is my privacy safe with YoHOST?

Yes. We ensure your 100% confidentiality. We do not request any personal information from our customers, neither shall we disclose your payment account to a third party under any circumstances.

What web content can I host at YoHOST?

You are free to host any sort of web content as long as it is in compliance with our Terms of Use. According to this document, you are NOT allowed to host ANY kind of porn or "phishing" contents.

Do you handle domain registration?

We do offer private domain registration.

Can you help me transfer my domain to your private zone?

Yes. Simply send us a domain transfer request to sales@yohost.org and we will arrange everything. It usually takes about 10 days to fully transfer an existing domain to our PD trust.

Will you help me transfer my site(s) from my present hosting company?

Yes, at a modest fee of €20 our technical team will transfer all your files from your current server via direct FTP to FTP or SSH protocol. Also, you may want to use the direct file transfer service of our partner http://directransfer.net to move your website directly via FTP.

What is YoHOST's DNS information?

The DNS information will be sent to you in the web activation e-mail shortly after you have signed up for one of our plans. This e-mail will provide detailed information on your account including the DNS, E-mail setup, FTP, Database etc.

Will you place advertising on my website?

No. Never.

How good is your service and technical support?

We provide outstanding service quality and round the clock technical support. We have the latest technology and use high-quality components for our servers. We have a REAL 24/7 technical support team. They are in 24 hours a day 7 days a week to answer all your enquiries.

How long does it usually take to set up a new account?

We provide instant account setup if you sign up for the Light or BestValue hosting plans. In other cases, it usually takes from 1 to 10 hours to set up a new account.

How is billing handled?

Currently, all payments are handled automatically via PayPal, e-gold, WebMoney and moneybookers.

Do you offer a money-back guarantee?

Yes. We offer a solid 30-day money back guarantee to all our new clients.

Will I need to provide my full address if I order positive SSL?

You may if you want to. We will check with you whether you would like to register your new SSL to your own physical/virtual address or to our virtual address.

How long does it usually take to setup new SSL?

It normally takes about 24-72 hours.

Will I need to fax or mail any documentation to register positive SSL?

No.

May I add extra domains to my account?

Yes. You are free to add up to five domain names to your account with no extra fee.

Please, do not hesitate to contact us at sales@yohost.org if you have any further questions.